1650 Thompson Rd., Coos Bay, OR 97420

What to Expect

What to expect

What is Rehabilitation?

Rehab services can provide an important part of a complete recovery from many conditions. Physical Therapy is just that, physical treatment of your injury or condition that has decreased your ability to function in your normal lifestyle. Occupational and Physical therapies can help to restore your strength and range of motion to allow you to resume your routines.

Conditions that cause decrease in range of motion and function are many. Injuries are at the top of the list:

  • Motor Vehicle Accidents
  • Work related injuries
  • Recreational injuries
  • Mishaps around the house

Other conditions can occur without cause:

  • Tension headaches
  • Low Back pain
  • Fibromyalgia
  • Shoulder impingement
  • Joint wear and tear

Also general conditions of aging can benefit from Rehab services:

  • Stroke
  • Osteoporosis
  • Neuromuscular disorders such as MS, Parkinson’s

PT can evaluate any of these conditions and others and determine if there is a program to help you.

How do I make an appointment?

Generally your physicians will recommend you attend PT or OT and will give you a referral or prescription for services. Then you call the office and set up an initial appointment. Our policy has been to make every effort to schedule your appointments with 48 hours of your initial call to our office.

No Surprise Act

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 541-269-7212

Will insurance cover my services?

Rehab services are recognized as necessary medical procedures and are therefore covered by most insurance companies. Our insurance dept. will obtain this information for you when you call for your appointment. In Oregon the state law allows for services for PT to be provided by certified PT without Dr referral. Some insurance will cover this, and some will not. This can be clarified when you call.

What can I expect on my first appointment?

Please plan to come in 15 minutes early. This will allow for the necessary paperwork to be completed expediting billing for your treatments.

Then you will be seen by a licensed therapist who will be asking several questions about your history of the condition, pain rating, your goals for treatment and outline a plan of care. Depending on the time it takes to obtain all necessary information your actual treatment may begin on your first visit. Copies of your x-ray/MRI or other reports are helpful. Most Dr offices do not send these to us unless you request this. If necessary, we will ask you to sign a medical release so we can obtain this information.

How often will I need Physical Therapy / Occupational Therapy?

This will depend on your diagnosis and the referral from your Dr. and the limits set by your insurance plan. Generally 2 to 3 times/week for 6wks is accepted. Monthly re-evaluations are done to determine if the plan of care is meeting the goals established for your treatment.

Will the same therapist see me each time?

You will always be treated by a licensed therapist or licensed PT assistant, as required by the state of Oregon. As much as possible, you will continue with the therapist you first were evaluated by. Our PTAs are very competent to work closely with the PTs and often will assume the follow up care, but again; always in close contact with the primary Therapist. PT aides are available to help with the extras that make your time in our office more comfortable.

What are my options when I have completed my therapy?

With our new expanded facility, we are now able to offer the opportunity for you to continue using our equipment if you want to sign up for a Gym membership. Many patients in the past have wanted to continue to use the equipment they are familiar with. Other benefits include having contact with the therapist to help you continue to advance your fitness level without fear of overdoing.

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